Free Shipping Worldwide
No matter where you are, enjoy Worldwide Free Shipping on orders of USD50+
Please use the Shipping Calculator on Shopping Cart page to get the accurate shipping estimates for your orders. Here is how:
Step 1. Add the products you like to the shopping cart.
Step 2. Go to the shopping cart page, you will see the 『SHIPPING CALCULATOR』section at the left.
Step 3. Choose your country and fill in the zip code to check it.
Note 1: If your address is in a non-commercial area or places that the carrier is not able to deliver, we will contact you to inform you of your shipping options. We do that before your product is produced. If you choose not to accept the extra fee for changing to a different carrier, we will refund your payment 100%.
Note 2: You CANNOT change the address once the package has shipped. If you do change the address, when the package arrives at the destination, the extra fee would apply.
Here is a quick view of the carrier and time in some countries (A-Z). If you don't see the country you are looking for, please add the products you like to the cart and use the Shipping Calculator on Shopping Cart page to see details.
|Country||Shipping Method & Estimated shipping time|
|The United States||Express (DHL), 2-3 Business Days|
|Australia||Express (DHL), 2-4 Business Days|
|Canada||Express (DHL), 2-3 Business Days|
|China||SF Express, 1-4 Business Days|
|European Union||Express (DHL), 2-5 Business Days|
|Hong Kong*||SF Express, 1-3 Business Days|
|Japan||Express (DHL), 2-3 Business Days|
|Macao||SF Express, 1-3 Business Days|
|Malaysia||Express (DHL), 2-4 Business Days|
|Philippines||Express (DHL), 2-4 Business Days|
|South Korea||Express (DHL), 2-3 Business Days|
|Singapore||Express (DHL), 2-3 Business Days|
|Thailand||Express (DHL), 2-4 Business Days|
|United Kingdom||Express (DHL), 2-5 Business Days|
*Please note that HKD20 Residential Surcharge is applied for any shipment delivers to a residential address in Hong Kong, and HKD 30 for Remote Area Surcharge. S.F. Express will charge the recipient directly when they deliver the package. If your shipping address is in these areas, we will suggest you select "S.F. Express self-pickup service" at S.F. Stores or "EF Lockers" to avoid the extra charge. For more information, please refer to S.F. Express official website on Residential address and Remote Area.
CUSTOM & IMPORT DUTIES
UMade is not liable for any unforeseen changes such as strict customs and unexpected custom order inspections. We do not have any control over such circumstances which may, unfortunately, cause a delay in your order's delivery time. We will do our best to avoid any extra fees happen when the parcel arrives at the destination based on the local regulations. However, if any customs or import duties are charged once the parcel reaches its destination, these charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.