To keep the package SAFE and delivered FAST, we use DHL (Express Worldwide)as the major carrier for your orders!
No matter where you are, enjoy Worldwide Free Shipping on orders of USD200 and more.
Please use the Shipping Calculator on Shopping Cart page to get the accurate shipping estimates for your orders. Here is how:
Step 1. Add the products you like to the shopping cart.
Step 2. Go to the shopping cart page, you will see the 『SHIPPING CALCULATOR』section at the left.
Step 3. Choose your country and fill in the zip code to check it.
Note 1: If your address is in a non-commercial area or places that DHL is not able to deliver, we will contact you to inform you of your shipping options. We do that before your product is produced. If you choose not to accept the extra fee for changing to a different carrier, we will refund your payment—100%.
Note 2: You CANNOT change the address once the package has shipped. If you do change the address, when the package arrives at the destination, the extra fee would apply.
Note 3: For orders under $30, we provide Standard shipping method (Post Office - No tracking available) as an alternative option.
Here is a quick view of the shipping fee and time in some countries (A-Z). If you don't see the country you are looking for, please add the products you like to the cart and use the Shipping Calculator on Shopping Cart page to see details.
*Please note that HKD 30 Residential Surcharge is applied for any shipment picks up from or delivers to residential address in Hong Kong and HKD 50 for Remote Area Surcharge. We suggest that you select S.F. Express self-pickup service at S.F. Stores or EF Lockers to save more on shipping fee. For more information, please refer to S.F. Express official website on Residential address and Remote Area.
If you have any further questions, please feel free to contact us: firstname.lastname@example.org
|Country||Shipping Method||Estimated shipping time||Shipping Rate|
|The United States||Express (DHL)||2-3 Days||USD 8|
|Australia||Express (DHL)||2-4 Days||USD 8 (≌AUD 11)|
|Canada||Express (DHL)||2-3 Days||USD 8 (≌CAD 10)|
|China||SF Express||1-4 Days||USD 6 (≌CNY 54)|
|European Union||Express (DHL)||2-5 Days||USD 8 (≌EUR 6.8)|
|Hong Kong||SF Express||1-3 Days||USD 3.5 (≌HKD 26)|
|Japan||Express (DHL)||2-3 Days||USD 8 (≌JPY 911)|
|Macao||SF Express||1-3 Days||USD 6 (≌MOP 48)|
|Malaysia||Express (DHL)||2-4 Days||USD 8 (≌MYR 33)|
|Philippines||Express (DHL)||2-4 Days||USD 8 (≌PHP 433)|
|South Korea||Express (DHL)||2-3 Days||USD 8 (≌KRW 8883)|
|Singapore||Express (DHL)||2-3 Days||USD 8 (≌SGD 10)|
|Thailand||Express (DHL)||2-4 Days||USD 8 (≌THB 257)|
|United Kingdom||Express (DHL)||2-5 Days||USD 8 (≌GBP 6)|
CUSTOM & IMPORT DUTIES
UMade is not liable for any unforeseen changes such as strict customs and unexpected custom order inspections. We do not have any control over such circumstances which may, unfortunately, cause a delay in your order's delivery time. We will do our best to avoid any extra fees happen when the parcel arrives at the destination based on the local regulations. However, if any customs or import duties are charged once the parcel reaches its destination, these charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.